Positions: Associate Customer Support
Experience: Freshers (0 – 5 Years)
Salary: Best In Industry
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Job Location: Across India (Remote)
Eligibility Criteria:
- UG Can apply/ Any Graduate can apply.
- Diploma/ BE/ B.Tech/ B.Com/ BA/ B.Sc/ BCA/ BBM/ BBA
- Fresher/ Experienced
Responsibilities:
- Demonstrates clear and polite written communication
- Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service
- Maintains a positive and professional demeanor and portrays the company in a positive light
- Demonstrates knowledge and use of departmental resources, policies and procedures
- Annotate contact topic and actions in Amazon tools
- Maintains email handle time, while remaining friendly and informative (after call email to customers)
- Maintains productivity and quality standards
- Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions
- Demonstrates appropriate sense of urgency for customer responses
- All other duties as assigned
Computer Proficiency: Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems
Selection Process
Interview Rounds
- RMG Screening as per the JD
- Versant Round
- Operations Round.
- HR/ Offer discussion if selected.
How to Apply?
All interested and eligible candidates can apply for this drive online by following the link on ASAP.
Apply Link: Click Here