Tech Mahindra Work From Home Jobs | Freshers | Associate Support | Across India

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Positions: Associate Customer Support

Experience: Freshers (0 – 5 Years)

Salary: Best In Industry

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Job Location: Across India (Remote)

Eligibility Criteria:

  • UG Can apply/ Any Graduate can apply.
  • Diploma/ BE/ B.Tech/ B.Com/ BA/ B.Sc/ BCA/ BBM/ BBA
  • Fresher/ Experienced

Responsibilities:

  • Demonstrates clear and polite written communication
  • Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service
  • Maintains a positive and professional demeanor and portrays the company in a positive light
  • Demonstrates knowledge and use of departmental resources, policies and procedures
  • Annotate contact topic and actions in Amazon tools
  • Maintains email handle time, while remaining friendly and informative (after call email to customers)
  • Maintains productivity and quality standards
  • Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions
  • Demonstrates appropriate sense of urgency for customer responses
  • All other duties as assigned

Computer Proficiency: Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems

Selection Process

Interview Rounds

  • RMG Screening as per the JD
  • Versant Round
  • Operations Round.
  • HR/ Offer discussion if selected.

How to Apply?

All interested and eligible candidates can apply for this drive online by following the link on ASAP.

Apply Link: Click Here

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