Company Website: www.infosys.com
Position: Technical Process Executive
Experience: Freshers (0 – 1 year)
Job Location: Bangalore
Salary: Best In Industry
Eligibility Criteria For Infosys BPM Off Campus Drive 2023:
- BE/ B.Tech – CSE/ IT/ EEE/ ECE/ ME; B.Sc/ BCA
- Hiring Batch: 2021 and 2022 pass outs
Job Description :
- Excellent communication skills – CEFR :: B1, C1, C2.
- Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS
- Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
- Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
- Knowledge of Incident Management lifecycle.
- Aware of current role SLA and Metrics handled.
- Talents should be based out of Bangalore or Pune.
- Work from Office is mandatory, No option of hybrid and WFH.
- 24 x 7 Shifts is mandatory.
Preferred Skills: Customer Service- Regular CS
How to Apply For Infosys BPM Off Campus Drive 2023?
All interested and eligible candidates can apply for this drive online as soon as possible.
Application Links: Click Here