Infosys BPM Off Campus Drive 2023 | Freshers 

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Company Website: www.infosys.com

Position: Technical Process Executive

Experience: Freshers (0 – 1 year)

Job Location: Bangalore

Salary: Best In Industry

Eligibility Criteria For Infosys BPM Off Campus Drive 2023:

  • BE/ B.Tech – CSE/ IT/ EEE/ ECE/ ME; B.Sc/ BCA
  • Hiring Batch: 2021 and 2022 pass outs

Job Description :

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  • Excellent communication skills – CEFR :: B1, C1, C2.
  • Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS
  • Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
  • Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
  • Knowledge of Incident Management lifecycle.
  • Aware of current role SLA and Metrics handled.
  • Talents should be based out of Bangalore or Pune.
  • Work from Office is mandatory, No option of hybrid and WFH.
  • 24 x 7 Shifts is mandatory.

Preferred Skills: Customer Service- Regular CS

How to Apply For Infosys BPM Off Campus Drive 2023?

All interested and eligible candidates can apply for this drive online as soon as possible.

Application Links: Click Here

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