HP Is Hiring Freshers As Technical Support Representatives – Voice

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HP Inc. is an information technology company best known for its personal computers and printers.

Job designation: Technical Support Representative

Qualification: Any graduation

Experience : Freshers /  0-4 yrs

Skill set :

  • Should demonstrate good analytical/logical approach
  • Must have good typing skills
  • High-level demonstration of Interpersonal & communication skills
  • Should have excellent Customer Relationship Management skills
  • Good time management skills
  • Having an A+, N+, MCSA, or MCSE Technical certification would be an added advantage
  • Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
  • Basic computer hardware knowledge

Job Description :

  • Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
  • Ability to troubleshoot and fix Hardware/ Networking/OS-related queries over the phone
  • Provide solutions to customers that may involve selling the customer a product or
    service to fix the issue
  • Must possess the zeal to demonstrate a Customer First culture in every interaction

LOCATION: BANGLORE, KARNATAKA

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