Company Website: www.hcl.com
Positions: Service Desk Analyst
Experience: Freshers
Salary: INR 2 – 2.9 LPA
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Job Location: Nagpur
Salary: Best in Industry
Eligibility Criteria for HCL Off Campus Drive 2022:
- BE/ B.Tech – CSE/ ECE/ EEE/ ME; B.Sc/ BCA
- Graduates candidates can apply
- 2021/ 2022 Batch
Job Description:
- Work within ticketing systems to adequately document all work performed.
- Create a ticket in the ticketing system and proceed with resolution basis documented – knowledge articles.
- Resolve tickets through phone contacts as well as Chat & email.
Desired Candidate Profile:
- Experience with Microsoft Office 365 applications including Word, Excel
- Prior experience of working in technical support desk
- Ability is to quickly respond, troubleshoot, and identify the correct path for resolutions.
- Well organized, detail oriented, and able to work without close supervision
- Willing to work in rotational shifts
- Immediate Joiners are preferred
- Good command in communication
- Required Only Male candidates
How to Apply for HCL Off Campus Drive 2022?
All interested and eligible candidates can apply this drive by the following link ASAP.
Apply Link: Click Here